🔒 Ghetto Jewelry & Co. Theft Protection Plan

Complete Coverage. Real Peace of Mind.

Your jewelry is more than just an accessory — it's a statement, a memory, and sometimes, a serious investment. That's why we offer our exclusive Theft Protection Plan, designed to protect your purchase before and after delivery.

Whether your package goes missing in transit or your jewelry is stolen after it reaches your door, we've got you covered.

🛡 What Does the Theft Protection Plan Cover?

Our Theft Protection Plan is a voluntary insurance subscription that provides full theft coverage under the following circumstances:

1. Pre-Delivery Theft or Loss

If your package is lost or stolen during transit and never reaches you, we will replace the item after confirming the loss with the shipping carrier.

✅ Applies to all insured, trackable shipments.

2. Post-Delivery Theft

If your item is stolen after it has been marked as delivered by the courier, you’re eligible for one replacement per calendar year through your active plan.

This is especially valuable in cases of:

Porch piracy / unattended deliveries
Break-ins or theft from private property
Verified loss from a secured delivery location

🔍 How It Works

1.Opt in at Checkout

Add Theft Protection Insurance for eligible items when placing your order. You can also enroll within 14 days of your purchase by contacting our support team.

2.Enroll

After purchasing the item, you will receive a link via email to active the yearly insurance (Which can be cancelled at given moment).

3.Get Covered Instantly

Once you're enrolled, coverage begins immediately — from the moment the order is placed to the moment it’s in your hands.

4.File a Claim If Needed
If theft occurs, follow our simple claim process (see below), and we’ll take care of the rest.

📄 Claim Eligibility & Requirements

To ensure fair use and protect our community, the following conditions apply to all claims:

✅ Pre-Delivery Claims

Must be submitted within 7 days of the estimated delivery date.
We must receive confirmation from the shipping carrier that the package was lost, misdelivered, or stolen in transit.
Tracking information must show non-delivery.

✅ Post-Delivery Claims

Must be submitted within 7 days of the confirmed delivery date.
Required documentation:

-Proof of delivery (tracking details)

-A valid police report

-Photo ID that matches the order customer details

-For custom items: photos of the item or design confirmation

💍 Are Custom Orders Covered?

Yes — we also cover custom and personalized jewelry.
Because these pieces are often one-of-a-kind, our approach is slightly different:

You’ll receive either:

-A comparable replacement of similar value, or

-Store credit for the original amount paid

Exact replacements for custom items are not guaranteed due to material availability or design uniqueness
Claim must include photo evidence or design approval documentation

💸 Annual Subscription Fee

Your insurance fee is a small percentage of your item's purchase price, usually ranging between 3% and 7%, depending on item value and type. The final amount will be clearly provided at the time of enrollment.

✅ Once enrolled, your rate is locked in for life — you will not be affected by future price increases as long as your subscription remains active.

📦 Important Terms & Exclusions

Your peace of mind is our priority — but like any insurance plan, this coverage comes with limitations. Please note:

Only one replacement claim per calendar year is allowed
Ghetto Jewelry & Co. is not liable for theft after delivery unless you are enrolled in the Theft Protection Plan
We do not cover:

-Items not enrolled in the plan

-Incorrect addresses provided by the customer

-Damage, negligence, or accidental loss

-Deliveries declined or returned without notice

📨 How to File a Claim

If something happens, we’ll make it right.

To initiate a claim, contact us using the contact form or DM us on Instagram within 7 days of the theft or confirmed non-delivery.

Please include:

Your order number
Proof of delivery or non-delivery
Police report (for post-delivery theft)
Your full name and photo ID
Custom item documentation, if applicable

Claims are reviewed and processed within 14 business days. Approved claims will be replaced with the same or a similar item, or store credit where applicable.

⭐ Why Choose Our Theft Protection Plan?

Full protection from checkout to your doorstep
Peace of mind with every purchase
Dedicated support and hassle-free claim process
Locked-in pricing for life
Custom jewelry coverage

🛒 Add Theft Protection at Checkout

Look for the “Add Theft Protection Insurance” option when you select your jewelry item. You can also contact our team to enroll after purchase (within 14 days).

Your jewelry deserves protection.
Your experience deserves peace of mind.